Service Request Ticket - # 50733

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2013 12:59 PM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120704[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 2W7QXW1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Enterprise Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010

Wired NIC E0:DB:55:E7:62:B0


Wireless NIC B8:76:3F:36:0E:BA


Bluetooth NIC 20:16:D8:9B:D9:8B

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 20, 2013 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 11, 2013 04:10 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jun 11, 2013 04:10 PM 
Priority changed from (3) Priority to (2) High Priority.
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Lacey Davis Jun 11, 2013 01:02 PM 
Skype needs to be installed on the laptop.
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Lacey Davis Jun 11, 2013 12:59 PM 
(GFA) A dell laptop needs to be setup and
delivered to Bau Hwa Hsieh in HSS 204. The new
laptop W# is 20120704[Edit Inv] and the old laptop W# is
20080378[Edit Inv]. The equipment is located on the shelf
across from the restroom in ITC 009.
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