Service Request Ticket - # 50734

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2013 01:36 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110218[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024549 Location PDR

Model 8870/DN Hostname admin-hallway.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.116.68 Metered Code: 8710 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:05:FF

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 12, 2013 10:40 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 12, 2013 10:40 AM 
this is working fine now
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Megan Thibeault Jun 12, 2013 10:39 AM 
8710 is the code for the printer to except ink again
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Megan Thibeault Jun 11, 2013 03:07 PM 
888-892-6483
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Megan Thibeault Jun 11, 2013 03:07 PM 
XFL024549
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Megan Thibeault Jun 11, 2013 03:07 PM 
Task reassigned to Megan Eichler.
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Alyssa Little Jun 11, 2013 01:36 PM 
Printer in the cashiers office needed black ink, I
loaded a block of the 8870 black into into slot 4
and it wasn't recognizing the ink, and said to
remove the unidentified ink.
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