Service Request Ticket - # 50743

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2013 10:06 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060191[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH6585Z00R Location PDR

Model C8174A Hostname trccolor.wou.edu
Notes Duplexing, two trays IP: 140.211.114.27 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EF:1F:21

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 13, 2013 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 13, 2013 11:14 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jun 13, 2013 11:14 AM 
The test print went through just fine. Called and
checked, they said that they didn't think that the
printer had any issues.
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Joshua Johnson Jun 12, 2013 10:06 AM 
"Processing Request" error on TRC-color printer. 
Multiple people have tried to print to it, but get
this error.  It looks like the jobs just time out
and never actually print.  

TRC Desk 
88965
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