Service Request Ticket - # 50753

Service Request Information

CONTACT Name Manning, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2013 10:08 AM
Department Athletics Phone 88516
Location Email manningj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100764[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BW1Q3Q1 Description Dell Latitude E6510, 4.0GB,DDR2-1333MHz SDRAM
Serial No. BW1Q3Q1 Location PDR

CPU Intel Core i7-740QM Quad Core(1.73GHz, 6MB cache)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079318 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:44:05:00


Wireless NIC 18:3D:A2:10:05:A8


Bluetooth NIC 1C:65:9D:F6:3A:F8

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jun 14, 2013 12:06 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jun 14, 2013 12:06 PM 
Same problem as before.
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Megan Thibeault Jun 14, 2013 10:52 AM 
Task reassigned to Laven Voth.
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Lexie Widmer Jun 13, 2013 10:08 AM 
His outlook login is returning a "page is invalid"
error.  
He tried to walk through the instructions to
resetup outlook for wou email, but he got the same
error.  

HWC 129, go through the side door by the new
science building.  
503-269-5577
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