Service Request Ticket - # 50757

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2013 01:59 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090119[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM2CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:DF

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jun 14, 2013 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 14, 2013 11:11 AM 
Due to some reason the machine lost connection to
the network printer.I just reconnected the machine
to Krusty and installed the printer driver.
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Dyl Karbia Jun 14, 2013 11:08 AM 
Task reassigned to Dyl Karbia.
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Jared Petersen Jun 14, 2013 09:35 AM 
Task reassigned to UCS Tech.
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Jared Petersen Jun 14, 2013 09:02 AM 
Someone was using the computer. Will check back later.
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Jared Petersen Jun 14, 2013 08:57 AM 
Task reassigned to Jared Petersen.
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Hannah Arriola Jun 13, 2013 01:59 PM 
computer C5 is not connecting to printers it is 
saying the port is unknown
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