Service Request Ticket

Service Request Information

CONTACT	Name	Lydum, Randi	Date	Jun 13, 2013 02:22 PM
	Department	Athletics	Phone	88121
	Location		Email	lydumr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110875 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	2C635V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2C635V1	Location	PDR 2023 Giveaway
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:1C:05

TECHS	Submitted by	Octavio Cervantes	Contact	ocervantes06@wou.edu	88925
	Primary Technician		Contact	jpetersen11@wou.edu	88925

Entered by	Date	Memo
Jared Petersen			Email Public
Entered by	Date	Memo
Jared Petersen	Jun 14, 2013 09:20 AM	Task reassigned to Jared Petersen.	Add Attachment
Jared Petersen	Jun 14, 2013 09:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jared Petersen	Jun 14, 2013 09:19 AM	Hooked up scanner and downloaded proper drivers from Epson. Works.	Add Attachment
Octavio Cervantes	Jun 13, 2013 02:22 PM	Randi needs assistance connecting a scanner that was recently moved into her office. Any time during the day is good to have someone go over to her office. Scanner wou number is 20100326	Add Attachment