Service Request Ticket - # 50764

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2013 10:03 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MRZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007; COMPANSOL Blumen Software v10.0.4 workstation/client from P0090881 SR56541

Wired NIC 18:03:73:B0:E3:CF

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jun 14, 2013 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jun 14, 2013 12:07 PM 
Usual issue.
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Megan Thibeault Jun 14, 2013 10:51 AM 
Task reassigned to Laven Voth.
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Octavio Cervantes Jun 14, 2013 10:20 AM 
Leticia's availability time is anytime during the
day, 5 days a week, 8 to 5pm.
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Jared Petersen Jun 14, 2013 10:17 AM 
Left VM
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Octavio Cervantes Jun 14, 2013 10:03 AM 
Email coming it to Google, is not going into
outlook, which is how she prefers her system to be
set up.
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