Service Request Ticket - # 50765

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2013 01:10 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090277[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 918h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:D9:70


Wireless NIC 00:24:2C:5B:55:6D


Bluetooth NIC 00:25:56:D3:87:4E

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 21, 2013 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jun 21, 2013 09:40 AM 
put in the broken pile
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Adam Fyffe Jun 20, 2013 10:51 AM 
wont boot at all
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Adam Fyffe Jun 18, 2013 09:05 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jun 18, 2013 09:05 AM 
I have laptop
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Paul Gutzman Jun 14, 2013 01:10 PM 
Notebook is flashing lights but will not turn.
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