Service Request Ticket - # 50770

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2013 04:08 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101016[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420,4.0GB,1333MHz SDRAM, 2 DIMM
Serial No. 6GV25Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080006 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:4E:67:26


Wireless NIC A0:88:B4:1A:49:58


Bluetooth NIC 68:A3:C4:47:22:B0

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 20, 2013 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jun 20, 2013 03:38 PM 
wouldnt allow me to plug in the number so I just
imaged it.  Works fine now
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Adam Fyffe Jun 18, 2013 09:05 AM 
I have laptop
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Adam Fyffe Jun 17, 2013 08:19 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Jun 14, 2013 04:09 PM 
It's one of the check out laptops.
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Lexie Widmer Jun 14, 2013 04:08 PM 
This laptop returns a "this copy of windows is not
genuine" error.

It is up at the library info/reference desk.
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