Service Request Ticket - # 50773

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2013 04:56 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20090475[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405270 Location PDR

Model 8860/DN Hostname psychlab.wou.edu
Notes IP: 140.211.116.123 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:AE:CE:31


TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public

Entered by Date Memo
Lori Burgeson Jun 17, 2013 03:11 PM
Task reassigned to Lori Burgeson.
Add Attachment
Lori Burgeson Jun 17, 2013 03:11 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Lori Burgeson Jun 17, 2013 03:11 PM
This student printed the same flyer 5 times and in
color each time, resulting in 5 print credits
charged to account for an amount of 25 print
credits.  The prints were at different times and
to different printers each time.  Because prints
were successful and done by the student, no
reimbursement is necessary
Add Attachment
Bryan Plasker Jun 14, 2013 04:57 PM
Contact Info: Cervantes, V00224768, ccervantes08@wou.edu, 503
877 8012
Add Attachment
Public
Bryan Plasker Jun 14, 2013 04:56 PM
Username: ccervantes08
V#: V00224768
Phone#: 503 887 8012
Lost 24 print credits on APSCcolor 
Student had 28 print credits and after printing a
few pages lost 24 print credits.
Add Attachment