Service Request Ticket - # 50776

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2013 09:46 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110222[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90NPZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007

Wired NIC 18:03:73:B0:E7:D0

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 21, 2013 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jun 21, 2013 10:36 AM 
ran updates, cleaners, and uninstalled add ons
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Adam Fyffe Jun 21, 2013 09:04 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Jun 17, 2013 09:46 AM 
She called to report that her computer is running
VERY slow and whenever she finally gets something
to work, it will eventually crash.  Internet
browser will freeze and she just waits and will
task manager and it takes a little while to
respond to that as well.  She has restarted the
computer.

She is around all day.
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