Service Request Ticket - # 50785

Service Request Information

CONTACT Name Aguilar Arreola, Adela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2013 12:26 PM
Department VP Student Affairs Phone 88303
Location Email aguilara@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20121201[Edit Inv] (opens in a new window) Bldg/Room WUC ASWOU Office
Service Tag Description Apple iPad 2 with Wi-Fi 16GB-Blk #MC954LL/A
Serial No. F5XKK9NWDFHW Location Stock

CPU 1GHz dual-core Apple A5


OS iOS 6 Software

Wireless NIC 04:15:52:95:C8:17


Bluetooth NIC 04:15:52:95:C8:18

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 26, 2013 09:38 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jun 26, 2013 09:38 AM 
delivered
 Add Attachment
Katie Halvorson Jun 25, 2013 03:56 PM 
She is around rest of day and all day tomorrow.
 Add Attachment
Adam Fyffe Jun 24, 2013 03:23 PM 
left vm
 Add Attachment
Adam Fyffe Jun 21, 2013 01:18 PM 
Task reassigned to Adam Fyffe.
 Add Attachment
Tricia Flaherty Jun 18, 2013 04:59 PM 
There is a portable hard drive on SR50803 that
needs to be reformatted and delivered to ASWOU
from same order
 Add Attachment
Katie Halvorson Jun 18, 2013 01:58 PM 
She called to say she is around till 5 today.
 Add Attachment
Jared Petersen Jun 17, 2013 04:19 PM 
Task reassigned to UCS Tech.
 Add Attachment
Jared Petersen Jun 17, 2013 04:19 PM 
Returning iPad to the shelf across from the restroom in ITC 009.
 Add Attachment
Jared Petersen Jun 17, 2013 04:19 PM 
Left VM
 Add Attachment
Jared Petersen Jun 17, 2013 04:18 PM 
Set up the iPad.
 Add Attachment
Jared Petersen Jun 17, 2013 04:18 PM 
Also, if the user asks about the hard drive they ordered, it still 
hasn't come in yet.
 Add Attachment
Jared Petersen Jun 17, 2013 04:14 PM 
Task reassigned to Jared Petersen.
 Add Attachment
Jared Petersen Jun 17, 2013 04:14 PM 
Was missing an invoice so I had Trisha print out one for me.
 Add Attachment
Adam Fyffe Jun 17, 2013 03:51 PM 
Task reassigned to Adam Fyffe.
 Add Attachment
Sarah Pettigrew Jun 17, 2013 12:26 PM 
NEW EQUIP SETUP: An iPad needs to be setup and delivered to Adela 
Aguilar-Arreola in WUC122A. The WOU # is 20121201[Edit Inv]. The iPad is 
located on the shelf across from the restroom in ITC009.
Add Attachment