Service Request Ticket

Service Request Information

CONTACT	Name	LeJeune, Marie	Date	Jun 17, 2013 01:10 PM
	Department	Education & Leadership	Phone	88450
	Location		Email	lejeunem@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20121203 (opens in a new window)	Bldg/Room	RWEC
	Service Tag		Description	Apple iPad mini 16GB with Wi-Fi Black & Slate #MD528LL/A
	Serial No.	F4KKD248F193	Location	Marie LeJeune, MIA 7/26
	CPU	Dual-core A5
	OS	iOS 6	Software
	Wireless NIC	E0:F5:C6:08:4C:C6
	Bluetooth NIC	E0:F5:C6:08:4C:C7

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Jun 25, 2013 02:48 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Jun 25, 2013 02:48 PM	delivered	Add Attachment
Adam Fyffe	Jun 25, 2013 09:13 AM	Task reassigned to Adam Fyffe.	Add Attachment
Jared Petersen	Jun 25, 2013 08:25 AM	Left VM	Add Attachment
Jared Petersen	Jun 24, 2013 09:52 AM	Left VM	Add Attachment
Katie Halvorson	Jun 18, 2013 10:32 AM	Task reassigned to UCS Tech.	Add Attachment
Meghann Thilberg	Jun 18, 2013 10:30 AM	Task reassigned to Service Request Desk.	Add Attachment
Jared Petersen	Jun 17, 2013 04:04 PM	Task reassigned to UCS Tech.	Add Attachment
Jared Petersen	Jun 17, 2013 04:04 PM	Put order back on the shelf across from the restroom.	Add Attachment
Jared Petersen	Jun 17, 2013 04:04 PM	Left VM.	Add Attachment
Jared Petersen	Jun 17, 2013 04:01 PM	Set up both iPad Minis.	Add Attachment
Jared Petersen	Jun 17, 2013 03:55 PM	Task reassigned to Jared Petersen.	Add Attachment
Adam Fyffe	Jun 17, 2013 03:52 PM	Task reassigned to Adam Fyffe.	Add Attachment
Sarah Pettigrew	Jun 17, 2013 01:10 PM	NEW EQUIP SETUP: Two iPad minis need to setup and delivered to Marie LeJeune in ED 202J. The WOU #s are 20121203 and 20121204. There is also a wireless keyboard that needs to be delivered with the iPad minis. The iPad minis and the keyboard are located on the shelf across from the restroom in ITC009.	Add Attachment