Service Request Ticket - # 50790

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2013 04:00 PM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HF3HGX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HF3HGX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:83:8E:45

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 21, 2013 10:28 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 18, 2013 09:19 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Jun 18, 2013 09:18 AM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Jun 17, 2013 04:16 PM 


                 
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Sarah Pettigrew
Jun 17, 2013  04:00 PM






NEW EQUIP SETUP: A Dell computer and monitor need to be setup 
and delivered to Shelby Case in WUC 122. The computer's WOU # is 
20121130[Edit Inv]. The monitor's WOU # is 20121131[Edit Inv]. The computer and 
monitor are located on the counter in ITC008. 


                 
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