Service Request Ticket

Service Request Information

CONTACT	Name	Braun, Debbie	Date	Jun 18, 2013 10:18 AM
	Department	College of Liberal Arts and Sciences	Phone	14220
	Location		Email	braund@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20120652 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25K80KLDNML	Location	PDR
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	Unknown	Software	MS Office 2011 Std for MAC from P0088808, EndNote X6 for MAC from P0090632
	Wired NIC	10:DD:B1:A4:C4:9C
	Wireless NIC	8C:2D:AA:4B:DB:73
	Bluetooth NIC	8C:2D:AA:4B:DB:74

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jun 18, 2013 03:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jun 18, 2013 10:47 AM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Dale Goodell	Jun 18, 2013 10:47 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Jun 18, 2013 10:23 AM	oh yeah this is on counter in ITC008 :)	Add Attachment
Tricia Flaherty	Jun 18, 2013 10:19 AM	**This is an email** Paula will be meeting with Kathy Hill on Wednesday June 19 at 8am, so she can meet UCS down in her office right after that. If that doesn't work, she said she could do it on Friday, but let's go with Wed. the 19 for our first option if we can. Thanks for all your assistance! Debbie	Add Attachment
Tricia Flaherty	Jun 18, 2013 10:18 AM	This is a station for a new Tenure track faculty member in Humanities, Communication Studies who will be teaching a Summer course and needs there station ASAP She will be available WED 6-19 and FRIDAY 6-21 and please use Debbie Braun as a point of contact. This iMac will also be getting EndNote software: T:\Endnote\ENDNOTEX6	Add Attachment