Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	Jun 18, 2013 01:06 PM
	Department	Special Projects	Phone	89763
	Location		Email	plahna@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101171 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	55QSFQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	MS Office Pro Plus 2010, Adobe CS6 Design Standard license from P0090519
	Wired NIC	BC:30:5B:DA:93:BF

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jun 20, 2013 03:34 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jun 20, 2013 03:34 PM	Installed Adobe Standard on machine located at the Maaske Hall and did the necessary update for adobe.	Add Attachment
Dyl Karbia	Jun 19, 2013 03:06 PM	Task reassigned to Dyl Karbia.	Add Attachment
Tricia Flaherty	Jun 18, 2013 01:06 PM	Install Adobe CS6 Design Standard on 4 PC desktops in ISSA Office as follows: -Neng Yang W#20090736 PC desktop, -Ermie Buncal W#20091004 PC desktop, -Adria Zampich-Gibbs W#20091345 PC desktop, -Reception W#20101171 PC desktop, Media disk will be with invoice on shelf by restroom and info on Adobe ID for install on T:Drive at: T:\Adobe Creative Suite\Adobe CS6 Suites	Add Attachment