Service Request Ticket - # 50807

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2013 11:58 AM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121152[Edit Inv] (opens in a new window) Bldg/Room MA 106
Service Tag Description Apple Macbook Air 13-in, 256GB Flash Storage #Z0ND
Serial No. C02KV8MFF6T6 Location Neng Yang, Asst VP of Int'l Ed&Development

CPU Intel Core i5(1.3GHz, dual-core, 3MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 for MAC std from P0090519

Wireless NIC 84:38:35:4C:D7:28


Bluetooth NIC 84:38:35:4C:D7:29

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 07, 2014 01:32 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 19, 2013 01:13 PM 
Priority changed from (3) Priority to (2) High Priority.
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Lori Burgeson Jun 19, 2013 12:09 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Jun 19, 2013 12:02 PM 
Ambre Plahn is a second contact, the equipment is for Neng Yang.
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Sarah Pettigrew Jun 19, 2013 11:59 AM 
Contact changed from Ambre Plahn to Neng Yang.
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Sarah Pettigrew Jun 19, 2013 11:58 AM 
NEW EQUIP SETUP: A MacBook Air needs to be setup and 
delivered to Ambre Plahn in MA 120. There are also a USB 
SuperDrive and  Mophie battery that need to be delivered with 
the MacBook. The WOU # is 20121152[Edit Inv]. The equipment is located 
on the counter in ITC 008.
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