Service Request Ticket

Service Request Information

CONTACT	Name	Smiles, Tracy	Date	Jun 19, 2013 03:12 PM
	Department	College of Education	Phone	88526
	Location		Email	smilest@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20121202 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iPad with Retina Display Wi-Fi 16GB Black
	Serial No.	DMQKQFPBF182	Location	PDR 2023 Giveaway
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 6	Software
	Wireless NIC	04:E5:36:21:67:99
	Bluetooth NIC	04:E5:36:21:67:9A

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Jun 25, 2013 02:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Jun 25, 2013 02:41 PM	delivered	Add Attachment
Adam Fyffe	Jun 25, 2013 09:11 AM	Task reassigned to Adam Fyffe.	Add Attachment
Jared Petersen	Jun 25, 2013 08:27 AM	Left VM	Add Attachment
Jared Petersen	Jun 24, 2013 09:58 AM	Task reassigned to UCS Tech.	Add Attachment
Jared Petersen	Jun 24, 2013 09:58 AM	Returned to the shelf.	Add Attachment
Jared Petersen	Jun 24, 2013 09:57 AM	Left VM	Add Attachment
Jared Petersen	Jun 24, 2013 09:56 AM	Set up iPad.	Add Attachment
Jared Petersen	Jun 24, 2013 09:54 AM	Task reassigned to Jared Petersen.	Add Attachment
Sarah Pettigrew	Jun 19, 2013 03:12 PM	NEW EQUIP SETUP: An iPad needs to be setup and delivered to Tracy Smiles in ED 202P. The WOU # is 20121202. The iPad is located on the shelf across from the restroom in ITC 009.	Add Attachment