Service Request Ticket - # 50824

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2013 03:21 PM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121296[Edit Inv] (opens in a new window) Bldg/Room ITC 003D
Service Tag Description Apple iMac 27-inch, Intel i5 2.9GHz Quad #Z0MR
Serial No. D25KW056DNMN Location Storage in 003

CPU Intel Core i5(2.9GHz, 6MB L3)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090672, Adobe CS6 Design&Web Prem MAC from P0090672

Wired NIC 10:DD:B1:D4:25:F4


Wireless NIC EC:35:86:48:12:80


Bluetooth NIC EC:35:86:48:12:81

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 24, 2013 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 21, 2013 12:43 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jun 21, 2013 12:43 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jun 20, 2013 03:21 PM 
NEW EQUIP SETUP: An iMac and USB SuperDrive need to be setup 
and delivered to Anna Hernandez-Hunter in WUC 212E. The WOU # 
is 20121296[Edit Inv]. The equipment is located on the counter in ITC 008.
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