Service Request Ticket - # 50835

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2013 10:20 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070054[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G872457PW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software Microsoft Windows XP Pro dual boot from P0061507, Microsoft Office 2007 Pro from P0061684 installed as Office Pro 2003

Wired NIC 00:16:CB:A9:E9:F5


Wireless NIC 00:17:F2:FC:23:9C

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jun 24, 2013 01:40 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jun 24, 2013 01:40 PM 
Cleaned off the user profiles, now its ok
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Megan Thibeault Jun 24, 2013 10:16 AM 
Task reassigned to Laven Voth.
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Paul Gutzman Jun 21, 2013 10:20 AM 
After a log in attempt a "User environment" dialog
box pops up and says that the user profile could
not be loaded because there is not enough disk
space. Adam and Samrid took a look at it and
recommended someone with more MAC experience try
to fix it.
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