Service Request Ticket - # 50836

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2013 10:28 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121195[Edit Inv] (opens in a new window) Bldg/Room RWEC 259
Service Tag 5HKVKX1 Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 5HKVKX1 Location Linda Craven was College of Ed MAIN OFFICE

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090572downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:1B:B9:CA


Wireless NIC BC:85:56:C1:EB:B7


Bluetooth NIC 24:FD:52:2F:90:E5

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 23, 2013 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 21, 2013 12:44 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jun 21, 2013 12:44 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jun 21, 2013 10:28 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Darla Campbell in ED 202H. The WOU # is 20121195[Edit Inv]. The laptop is 
in a black case on the counter in ITC 008.
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