Service Request Ticket - # 50842

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2013 12:29 PM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110027[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description iMac, 27 inch, Intel Core i5(2.7GHz Quad-Core)
Serial No. SD25G60W5DHJV Location Going to PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software Microsoft Office 2011 Std for MAC from P0081747, Adobe CS6 Design &Web Prem from P0090572

Wired NIC C8:2A:14:48:F5:62


Wireless NIC E4:CE:8F:5B:2A:36


Bluetooth NIC 04:0C:CE:E9:1E:3D


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public

Entered by Date Memo
Dyl Karbia Jun 25, 2013 04:29 PM
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 25, 2013 04:29 PM
Installed and updated Adobe suite software.
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Dyl Karbia Jun 25, 2013 04:23 PM
Task reassigned to Dyl Karbia.
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Katie Halvorson Jun 24, 2013 12:02 PM
She is available all day except a meeting 1-2 but
office will be unlocked if you want to start while
she is in meeting.
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Jared Petersen Jun 24, 2013 10:08 AM
Left VM
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Tricia Flaherty Jun 21, 2013 12:29 PM
The Adobe disk media will be with a copy of the
Service Request on the shelving by restroom
details on Adobe ID required can be found at:
T:\Adobe Creative Suite\Adobe CS6
Suites\AdobeCS6DesignWebPremMAC
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