Service Request Ticket - # 50843

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2013 01:40 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090513[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727QFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:73:FF:4A

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 24, 2013 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jun 24, 2013 10:42 AM 
reinstalled java and dled the plug in for explorer.
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Adam Fyffe Jun 24, 2013 09:34 AM 
Task reassigned to Adam Fyffe.
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Shandelle Plasker Jun 21, 2013 01:40 PM 
She has had problems before with logging into her
banner and had it fixed. It will work for a couple
days then repeat not letting her log in. This only
happens when she tries to log into her banner on
her own computer all other computers will allow
her to log onto her banner.

Availability is Monday thru Friday 8AM-5PM and
goes on lunch from 12PM to 1:30PM
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