Service Request Ticket - # 50857

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2013 09:31 AM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20121144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4600DN Laser Printer
Serial No. XLT283505 Location PDR

Model 4600/DN Hostname hl-tsunit.wou.edu
Notes 55ppm, Network, 1X550 Sheet Input Tray, Automatic Two-Sided Printing, 110V, 1200dpi x 1200dpi (B&W), 650sheet(s) Capacity / Legal (8.5 in x 14 in) IP: 140.211.112.41 Ink/Toner Refill high capacity 106R01535 or standard capacity 106R01533

Wired NIC 00:00:AA:D8:BE:E1

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jun 24, 2013 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jun 24, 2013 11:11 AM 
resized try and worked, they will call back if it
breaks again
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Adam Fyffe Jun 24, 2013 10:43 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Jun 24, 2013 09:31 AM 
****This is an email****
Hello,
The Xerox Phaser 4600 in HL208 won't print from
its tray; when the tray is in the printer, it
registers a paper jam that we don't see. It will
print from the manual feed tray. The WOU property
number is 20121144[Edit Inv].
I can be your contact here for this. Please send
me a tracking number.
Thanks,
Sean
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