Service Request Ticket - # 50866

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2013 12:44 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120660[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MK7143DV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0088808, transferred from 20090485 Adobe Photoshop Extended CS4 Mac from P0074268 Transferring to W#20141274

Wired NIC 10:DD:B1:AA:43:8D


Wireless NIC 4C:8D:79:EC:10:10


Bluetooth NIC 4C:8D:79:EC:10:11

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 27, 2013 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 24, 2013 03:15 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jun 24, 2013 03:15 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jun 24, 2013 12:44 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and 
delivered to Katherine Schmidt in APSC 301. The WOU # is 
20120660[Edit Inv]. It is replacing WOU #20090485[Edit Inv]. The MacBook is located 
on the GFA shelf in the hallway.
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