Service Request Ticket

Service Request Information

CONTACT	Name	Harding, Julie	Date	Jun 25, 2013 08:38 AM
	Department	VP Academic Affairs/Provost	Phone	88807
	Location		Email	hardinj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091006 (opens in a new window)	Bldg/Room	UNK
	Service Tag	4VJ8RL1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	4VJ8RL1	Location	not in CJ as of 2019
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819, Adobe CS6 Design&Web Premium from P0090339
	Wired NIC	B8:AC:6F:7D:2E:EC

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jun 26, 2013 04:27 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Dyl Karbia	Jun 26, 2013 04:27 PM	Relocated machine from Admin building to APSC and did the necessary setup. The both machine are ready to be used.	Add Attachment
Dyl Karbia	Jun 26, 2013 12:02 PM	Task reassigned to Dyl Karbia.	Add Attachment
Jared Petersen	Jun 25, 2013 04:23 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Jared Petersen	Jun 25, 2013 04:23 PM	Will move these tomorrow.	Add Attachment
Katie Halvorson	Jun 25, 2013 11:39 AM	These computers need to only be moved tomorrow (if you don't need her) or Thursday (with her).	Add Attachment
Dyl Karbia	Jun 25, 2013 09:45 AM	Samrid and I check the office where the machine need to be relocated but it was lock.	Add Attachment
Katie Halvorson	Jun 25, 2013 08:38 AM	**This is an email** Good morning. I need to have my computer moved to another office on Wed 6/26 or Thursday, 6/27. I am moving from AD 202 to APSC 413. We are basically just switching computers, mine to there, the one in 413 to here. My computer # is 20091006, monitor # 20100743 & 20070606. I don't know what the computer #s are that are in APSC 413. This will need to happen as soon as possible as I have to do stuff for SOAR on Friday. I am sorry not to have notified UCS sooner. Thanks.	Add Attachment