Service Request Ticket

Service Request Information

CONTACT	Name	Osborn, Cristina	Date	Jun 25, 2013 02:09 PM
	Department	Student Enrichment Program	Phone	88550
	Location		Email	osbornc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080021 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	422lvg1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003
	Wired NIC	00:21:70:0A:FA:08

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Jun 25, 2013 03:54 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Jun 25, 2013 03:54 PM	removed	Add Attachment
Adam Fyffe	Jun 25, 2013 03:31 PM	Task reassigned to Adam Fyffe.	Add Attachment
Katie Halvorson	Jun 25, 2013 02:23 PM	**This is an email** Thank you. Also, there was a wireless mouse left at one of our student computers and someone from UCS came over to re-image them the other day, so maybe it's his?	Add Attachment
Katie Halvorson	Jun 25, 2013 02:09 PM	**This is an email** Hello, Can you please delete Student Access from our intern computer? We no longer have interns and would like to check this out to students in the future. Thank you!	Add Attachment