Service Request Ticket - # 50938

Service Request Information

CONTACT Name Ancheta, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2013 01:36 PM
Department Athletics Phone 88295
Location Email anchetas@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090359[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP9190380TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641

Wired NIC 00:25:4B:AF:93:88


Wireless NIC 00:24:36:B5:3B:26


Bluetooth NIC 00:25:00:CB:33:83

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Dyl Karbia Jun 27, 2013 02:22 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 27, 2013 02:22 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Jun 27, 2013 01:36 PM 
He can't get into his emails or internet.  He says
it just freezes up and then shuts it down and then
still having same issues. He can open his folders
on his drives. He says he doesn't know much about
computers so wasn't able to explain much.

He will be in his office the rest of the day.
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