Service Request Ticket - # 50940

Service Request Ticket - # 50940

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Service Request Information

CONTACT	Name	Lange, Marjory	Date	Jun 27, 2013 04:04 PM
	Department	Humanities Division	Phone	88307
	Location		Email	langem@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110887 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BR05V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446
	Wired NIC	18:03:73:26:17:57

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Tracking

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 30, 2013 11:26 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jun 28, 2013 11:09 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Jun 28, 2013 11:09 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Jun 28, 2013 10:47 AM	**This is an email** Hmm...after summer term my 'being there' may well be problematic. I go on fall term sabbatical (which, for me, means starting as soon as grades are in!), and one major element is not being on campus. If I need to be there when the new machine goes in, maybe Dale could come during the last week in July? or the first part of the first week in August? After that, I won't be around much. Prof. Marjory Lange Division of Humanities/English Western Oregon University 345 N. Monmouth Ave. Monmouth OR 97361 503-838-8307	Add Attachment
Tricia Flaherty	Jun 27, 2013 05:35 PM	**This is an email** a new keyboard and mouse will come with the computer. I will let Dale know that you are not in a hurry but we usually want you there when we do the replacement so that we can make sure that you have all the things you need transferred. When Dale calls to schedule you can let him know when that might be best. Tricia -------- Original Message -------- Subject: Re: M. Lange new computer? Date: Thu, 27 Jun 2013 17:27:24 -0700 From: Marjory Lange To: flahert@wou.edu Tricia, there's no rush. I'm teaching the 6-week summer term. After that, I'm on sabbatical. It would be my preference to wait till I'm done with the summer term to deal with new equipment. Debbie can always let Dale into my office when I'm off campus. Will I please be getting a better keyboard with the new machine? Prof. Marjory Lange Division of Humanities/English Western Oregon University 345 N. Monmouth Ave. Monmouth OR 97361 503-838-8307	Add Attachment
Tricia Flaherty	Jun 27, 2013 04:04 PM	This will be on rack in ITC013 hallway with GFA Setup form. Make sure Marjory gets Office 2010 as that is what she needs for the Word files students are submitting here.	Add Attachment