Service Request Ticket - # 50945

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2013 08:45 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFH8CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:43:AA

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Jul 01, 2013 02:39 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Jul 01, 2013 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Jul 01, 2013 02:39 PM 
She called to say that it had been resolved and to
close the ticket.
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Jared Petersen Jul 01, 2013 10:15 AM 
Left VM
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Bryan Plasker Jun 28, 2013 08:45 AM 
Setting up math testing for Soar. The program
looks like it is there and then reads an error.
Staff have had issue with this computer and
program before.
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