Service Request Ticket - # 50958

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2013 03:21 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071016[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet P2015dn #CB368A
Serial No. sjpbfg06984 Location PDR

Model 1pcb368a Hostname printer-ns202.wou.edu
Notes IP: 140.211.76.80 Ink/Toner Refill

Wired NIC 00:1B:78:1C:7A:4F

TECHS Submitted by Adam Fyffe Contact afyffe07@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jul 09, 2013 06:53 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jul 09, 2013 06:53 AM 
This printer will be replaced soon, so once the
new one comes in, this will be taken care of.
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Lori Burgeson Jul 01, 2013 03:19 PM 
Status changed from (5) Completed to (1) Pending
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Lori Burgeson Jul 01, 2013 03:15 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jul 01, 2013 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jul 01, 2013 03:13 PM 
Set up incorrectly on Krusty.  Needs to be set up
as a PCOUNT printer.

printer-ns202.wou.edu
140.211.76.80
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Adam Fyffe Jul 01, 2013 01:36 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Jul 01, 2013 08:06 AM 
Task reassigned to Adam Fyffe.
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Megan Thibeault Jul 01, 2013 08:06 AM 
W# please
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Adam Fyffe Jun 28, 2013 03:21 PM 
Computers send information to printer 
successfully but nothing comes out on printers 
end.  Might be sending to a different printer but 
printer sending to is named NS 202.  Prints fine 
by using buttons on printer.
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