Service Request Ticket - # 51004

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2013 02:41 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090475[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405270 Location PDR

Model 8860/DN Hostname psychlab.wou.edu
Notes IP: 140.211.116.123 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:AE:CE:31

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 08, 2013 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 08, 2013 04:11 PM 
took the printer apart and fixed the paper jam.
The machine is printing just fine
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Megan Thibeault Jul 08, 2013 04:07 PM 
Task reassigned to Megan Eichler.
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Bryan Plasker Jul 08, 2013 02:41 PM 
Printer is jammed, I can see the paper in the
printer that is stuck but can not get it out.
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