Service Request Ticket

Service Request Information

CONTACT	Name	Cain, Sarah	Date	Jul 10, 2013 10:18 AM
	Department	VP Academic Affairs/Provost	Phone	89711
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091347 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53QYJM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Unit has been run through DBAN. CS is loading their own software from DreamSpark
	Wired NIC	B8:AC:6F:83:F9:FC

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	saryal09@wou.edu	88935

Entered by	Date	Memo
Samrid Aryal			Email Public
Entered by	Date	Memo
Samrid Aryal	Jul 10, 2013 02:37 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Samrid Aryal	Jul 10, 2013 02:37 PM	added her username to the admin group.	Add Attachment
Samrid Aryal	Jul 10, 2013 02:21 PM	Task reassigned to Samrid Aryal.	Add Attachment
Adam Fyffe	Jul 10, 2013 11:17 AM	Task reassigned to UCS Tech.	Add Attachment
Adam Fyffe	Jul 10, 2013 11:12 AM	Task reassigned to Adam Fyffe.	Add Attachment
Katie Halvorson	Jul 10, 2013 10:18 AM	cains is the username that needs to have admin rights on this computer. She is around all day in her office. Maaske 204	Add Attachment