Service Request Ticket - # 51048

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2013 02:43 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121083[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JY48FX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. JY48FX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339, Adobe Photoshop Elements(v11) plus Adobe Premiere Elements(v11) license from P0090532 installed as version 9 to match other NS lab; LiteratureandLatte Scrivener for Windows v1.8.6 VISA2014004412 and Scapple for Windows v1.0 VISA2014004412

Wired NIC B8:CA:3A:78:72:BD

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Aug 21, 2013 03:18 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 21, 2013 03:18 PM 
Computers have been completely set up.
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Lori Burgeson Aug 12, 2013 02:14 PM 
Computers have been delivered and are in the
all-in-one monitor.  They still need to be
connected to power, etc, however.
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Tricia Flaherty Jul 25, 2013 11:40 AM 
Arlene has ordered 12 licenses of Adobe Photoshop 
Elements/Premiere Elements bundle(v.11) for these 
lab stations but wants them installed as Version 
9 to match NS125 where faculty have been 
developing teaching material  installer and keys 
can be found at: 

T:\Adobe Elements Titles
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Sarah Pettigrew Jul 10, 2013 02:43 PM 
NEW EQUIP SETUP: 12 Dell computers need to be imaged in 
preparation for DeVolder. They are to be taken to DeVolder DSC208 
when ready. The WOU #s are 20121083-20121094[Edit Inv]. They are 
located on the shelves in the hallway.
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