Service Request Ticket - # 51050

Service Request Information

CONTACT Name Hendrickson, Angela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2013 02:54 PM
Department Center for Academic Innovation Phone 88042
Location Email hendrica@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110872[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BR55V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, FileMaker Pro 11 from P0082550 transferred from W#20081165, Adobe Acrobat PRo XI(v.11) from P0090519 80/20 share with laptop W#20110771

Wired NIC 18:03:73:26:1B:9E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Jul 10, 2013 05:05 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Jul 10, 2013 05:05 PM 
Installed Adobe Acrobat 11 Pro.
 Add Attachment
Katie Halvorson Jul 10, 2013 04:10 PM 
She is available till 5 today and out thursday and
friday but can come do it while she is gone. 
Offices are open.
 Add Attachment
Jared Petersen Jul 10, 2013 03:42 PM 
Left VM
 Add Attachment
Jared Petersen Jul 10, 2013 03:36 PM 
Task reassigned to Jared Petersen.
 Add Attachment
Tricia Flaherty Jul 10, 2013 02:54 PM 
She has an important project she is working on and
needs this installed as soon as possible
Installer and license info can be found here
T:\Adobe Acrobat\Acrobat11Pro
 Add Attachment