Service Request Ticket

Service Request Information

CONTACT	Name	McAlpine, Diana	Date	Jul 11, 2013 09:35 AM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	mcalpined@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090514 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	71SVFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0072871, TRANSFERRING TO NEW USER AND UPGRADING --DO NOT RE INSTALL- [TRANSFERRED OF APRIL2015(not needed by Stephanie Kirby) STATA/SE v12 from VISA2012003392]
	Wired NIC	00:26:B9:74:82:3E

TECHS	Submitted by	Nicole Crane	Contact	ncrane10@wou.edu	88010
	Primary Technician		Contact	saryal09@wou.edu	88935

Entered by	Date	Memo
Samrid Aryal			Email Public
Entered by	Date	Memo
Samrid Aryal	Jul 16, 2013 10:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Samrid Aryal	Jul 16, 2013 10:44 AM	Reimaged WOU#20090905 in ED 123 with Computer name: PE90905saxowskg.	Add Attachment
Katie Halvorson	Jul 16, 2013 09:17 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Katie Halvorson	Jul 16, 2013 09:17 AM	ED 123 computer needs to be wiped still. WOU#20090905	Add Attachment
Samrid Aryal	Jul 15, 2013 10:52 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Samrid Aryal	Jul 11, 2013 11:03 AM	Re imaged the machine. Computer name: PE90514hendersj	Add Attachment
Samrid Aryal	Jul 11, 2013 09:42 AM	Task reassigned to Samrid Aryal.	Add Attachment
Nicole Crane	Jul 11, 2013 09:36 AM	Also needs the computer 20090905 cleaned for a new fac staff as well. Computer is located in ED 123	Add Attachment
Nicole Crane	Jul 11, 2013 09:35 AM	She needs to have the computer wipped clean of everything. It is going to be used for a new fac/staff in the department. Her ext: 88908	Add Attachment