Service Request Ticket - # 51077

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2013 08:24 AM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070390[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005n Printer # Q7814A#ABA
Serial No. SCND1S70672 Location PDR

Model Q7814A Hostname sep.wou.edu
Notes Printer Maint:HP LJXXXX Pickup Roller from VISA2013004000 SR53608 MAY2014 P3005n Maint. Kit #KIT-MAINT-P300-BB from P0093971 SR53608 MAY2014, IP:140.211.64.52 Ink/Toner Refill

Wired NIC 00:1A:4B:22:29:AE

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 12, 2013 09:01 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 12, 2013 09:01 AM 
He called back and everything is working fine
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Megan Thibeault Jul 12, 2013 08:47 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jul 12, 2013 08:43 AM 
SE-SEP
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Shandelle Plasker Jul 12, 2013 08:24 AM 
The only printer working is there Color printer
which costs 10cent per print. He is able to choose
a printer and go through the whole process of
printer but nothing happens after it say printing.


wou#20070390[Edit Inv]
wou#12184169
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