Service Request Ticket - # 51102

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2013 09:31 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080800[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 1QM37J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgraded on P0081747, Microsoft Office Pro Plus 2007 from P0069383. Stella 9.1.3 from P0071975.

Wired NIC 00:21:70:53:FE:6A

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 16, 2013 03:34 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 16, 2013 03:34 PM 
Installed updates in NS 124 on the smart machine.
The update was successful.
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Dyl Karbia Jul 16, 2013 03:32 PM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Jul 16, 2013 10:25 AM 
Anytime after 1 she is available to meet.
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Dyl Karbia Jul 16, 2013 10:19 AM 
Left VM
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Jared Petersen Jul 16, 2013 10:06 AM 
Went by, class is in use. Will stop by later.
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Nicole Crane Jul 16, 2013 09:31 AM 
She has a free update for a program online that 
she needs to have installed. She does not have 
the rights to do it herself. 

Instructor station NS123
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