Service Request Ticket - # 51115

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2013 09:51 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090176[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFL3CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:EC

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 18, 2013 02:58 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Fyffe Jul 17, 2013 09:57 AM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Adam Fyffe Jul 17, 2013 09:57 AM 
Hold the button on the back of the power supply 
to test the power supplies before you make a task 
for these.  



After if powers through, press the turn on button 
again.



If it works than it is a problem with the power 
of the room not being consistent.
 Add Attachment
Shandelle Plasker Jul 17, 2013 09:51 AM 
There are two computers in the lab ED 11l that
will not turn on. When I try to turn the computers
on a number 3 flashes by the power button then
nothing else happens.

WOU#20090176[Edit Inv]
WOU#20090173[Edit Inv]
Add Attachment