Service Request Ticket - # 51149

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2013 10:25 AM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110213[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 Minitower, i7-2600 (3.4GHz 8M)
Serial No. 3169ZQ1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 18:03:73:B3:90:60

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Oct 15, 2013 04:21 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jul 25, 2013 03:10 PM 
Task reassigned to Self Resolved.
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Adam Fyffe Jul 23, 2013 10:57 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jul 23, 2013 10:54 AM 
Left VM
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Bryan Plasker Jul 22, 2013 10:25 AM 
Dr. Foster's computer has malware that is showing
up every time he tries to us the internet.
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