Service Request Ticket - # 51152

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2013 12:01 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081045[Edit Inv] (opens in a new window) Bldg/Room RA 110C
Service Tag 5CK65J1 Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 5CK65J1 Location Theatre Costume Shop

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows 8 Pro upgrade from P0091379 installed as WIN 7 Pro, Microsoft Office 2007 Pro Plus license from P0070415

Wired NIC 00:24:E8:0F:1E:4A

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 23, 2013 02:12 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 23, 2013 02:12 PM 
We realize the machine was incompatible with the
printer driver that needed to be install on it.
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Dyl Karbia Jul 23, 2013 01:19 PM 
Task reassigned to Dyl Karbia.
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Bryan Plasker Jul 22, 2013 12:01 PM 
Creative arts division is trying to print a
pattern out and their printer is not connected.
They have tried connecting the printer to the
computer, but printer is not showing up. The
printer is in the costume shop in the RA building.
Lenore is in the box office and will show the tech
where the printer is in the back shop.
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