Service Request Ticket - # 51166

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2013 12:08 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20121304[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Microsoft Surface Pro Tablet with 128GB
Serial No. 068354231353 Location updating for pdr tablet

CPU Intel Core i5-3317U 1.7GHz


OS Unknown Software

Wireless NIC 60:45:BD:EB:F7:46


Bluetooth NIC 60:45:BD:EB:F7:47

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 26, 2013 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 26, 2013 02:43 PM 
Added an exception. 
Good to go
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Megan Thibeault Jul 26, 2013 02:42 PM 
Task reassigned to Megan Eichler.
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Katie Halvorson Jul 23, 2013 12:40 PM 
****This is an email****
Yes, I'll be in my office for the rest of the day.
 No, I don't know if they're all set up on campus.
 Dave Olson just brought it in to me.
Kathy
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Katie Halvorson Jul 23, 2013 12:08 PM 
****This is an email****
Good afternoon,
I received a Surface microsoft unit from the
computer science division to try out.  I was
attempting to set it up, but can not log onto the
net work.  I will require log in access for the
wireless unit.  The unit number is 20121304[Edit Inv].  The
index to charge if there is a fee, is DLA914.
Let me know if you need further information.
Thanks,
Kathy
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