Service Request Ticket - # 51168

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2013 02:41 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130059[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600/DN Mono Laser
Serial No. MHB936875E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Samsung ML-3560 Pickup Roller (for Xerox 3600) #JC97-02233A from VISA2014004334 JAN2015 SR#55725 Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 9C:93:4E:1C:5C:13

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Aug 06, 2013 11:19 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Aug 06, 2013 11:19 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Aug 06, 2013 11:19 AM 
printer is now set up
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Katie Halvorson Aug 05, 2013 09:13 AM 
Task reassigned to UCS Tech.
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Katie Halvorson Aug 05, 2013 09:13 AM 
Task reassigned to UCS Tech.
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Katie Halvorson Aug 05, 2013 09:13 AM 
She is not getting a new workstation and we
connected to AD-Iris and it says it sent to print
but computer says printer is in a error state but
printer says ready.  

She will be in her office today except 1230-130
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Lori Burgeson Aug 01, 2013 11:39 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 01, 2013 11:39 AM 
Printer was delivered.  Dale will need to set this
up for Julie when he delivers her workstation
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Katie Halvorson Jul 24, 2013 02:17 PM 
She called and said anytime until 4 today and
tomorrow anytime between 1 till 4
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Adam Fyffe Jul 24, 2013 01:24 PM 
Left VM to sch a time to install
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Lori Burgeson Jul 24, 2013 11:34 AM 
This is set up on krusty and can be found by
looking for AD-Iris

Printer can be delivered today.
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Lori Burgeson Jul 24, 2013 10:08 AM 
140.211.64.71

iris.wou.edu
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Sarah Pettigrew Jul 23, 2013 02:41 PM 
NEW EQUIP SETUP: A Xerox printer needs a network setup and to be 
delivered to Julie Harding in APSC 413. The WOU # is 20130059[Edit Inv]. 
The printer has already been turned on and is plugged in on the 
counter in ITC 008.
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