Service Request Ticket - # 51185

Service Request Information

CONTACT Name Eyo, Affiong   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2013 12:52 PM
Department Multicultural Student Services Phone 88834
Location Email eyoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. J59DRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0075003

Wired NIC B8:AC:6F:7D:03:42

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jul 26, 2013 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jul 26, 2013 02:03 PM 
set up
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Dyl Karbia Jul 25, 2013 04:58 PM 
Task reassigned to Adam Fyffe.
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Adam Fyffe Jul 25, 2013 03:12 PM 
Task reassigned to Dyl Karbia.
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Sarah Pettigrew Jul 25, 2013 03:10 PM 
Dell monitor with WOU # 20111006[Edit Inv] and computer with WOU #20110891[Edit Inv] 
were given to Dyl as GFA replacements.
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Bryan Plasker Jul 25, 2013 12:52 PM 
The office employees are reporting a computer that
is not working. The computer is not turning on.
They have tried reconnecting the wires of the
power source to the wall and the computer.
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