Service Request Ticket - # 51187

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2013 02:53 PM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130044[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008185 Location PDR

Model ColorQube 8870 Hostname hlref1.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.43 Metered Code: 5279 RMA:(8870) XFL134161(5/31/16) Meter Code:9394 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:32:FA

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Aug 05, 2013 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 05, 2013 11:01 AM 
108 and Alcove printers are set up.  Swapped out
all ink and maintenance kits as well.  Test prints
to all printers were successful in both
black/white and color
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Lori Burgeson Aug 05, 2013 07:49 AM 
HL Ref section was installed Thursday, Aug. 1.
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Sarah Pettigrew Aug 01, 2013 01:57 PM 
WOU # 20130049[Edit Inv] (HL Alcove) is now ready and powered off on the 
counter of ITC 008.
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Lori Burgeson Jul 31, 2013 09:18 AM 
Paul has changed things over on the network side.
 Will be installing these in the HL Ref section
tomorrow morning at 9
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Sarah Pettigrew Jul 26, 2013 11:09 AM 
WOU #S 20130048[Edit Inv] (Ref 5) and 20130043[Edit Inv] (HL 108) are now ready 
and are powered off on the counter of ITC 008.
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Sarah Pettigrew Jul 25, 2013 04:12 PM 
WOU #S 20130046(Ref 3) AND 20130047(Ref 4) are now ready and 
are powered off on the counter of ITC 008.
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Sarah Pettigrew Jul 25, 2013 02:53 PM 
NEW EQUIP SETUP: Seven Xerox printers will need a network 
setup and to be delivered to Hammersly Library. The WOU #s are 
20130043-20130049[Edit Inv]. WOU #s 20130044(HL Ref 1) and 
20130045(HL Ref 2) are ready. They are located on the counter 
of ITC 008 and are plugged in and turned on.
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