Service Request Ticket

Service Request Information

CONTACT	Name	Vickers, LouAnn	Date	Jul 25, 2013 04:43 PM
	Department	President’s Office	Phone	88888
	Location		Email	vickersl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091296 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53MYJM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:F6:32

TECHS	Submitted by	Bryan Plasker	Contact	bplasker08@wou.edu	88925
	Primary Technician		Contact	jpetersen11@wou.edu	88925

Entered by	Date	Memo
Jared Petersen			Email Public
Entered by	Date	Memo
Jared Petersen	Jul 30, 2013 02:51 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jared Petersen	Jul 30, 2013 02:51 PM	Set up a secondary monitor. Craig helped carry things.	Add Attachment
Jared Petersen	Jul 29, 2013 12:30 PM	Task reassigned to Jared Petersen.	Add Attachment
Lori Burgeson	Jul 29, 2013 12:23 PM	Task reassigned to UCS Tech.	Add Attachment
Nicole Crane	Jul 26, 2013 09:04 AM	Task reassigned to Lori Burgeson.	Add Attachment
Nicole Crane	Jul 26, 2013 09:04 AM	Task reassigned to Max McEvilly.	Add Attachment
Nicole Crane	Jul 26, 2013 09:04 AM	Her location and number have been updated	Add Attachment
Shandelle Plasker	Jul 26, 2013 08:19 AM	Task reassigned to Nicole Crane.	Add Attachment
Shandelle Plasker	Jul 26, 2013 08:19 AM	Her location needs to be changed from Human Resources to the Presidents Office. Her new number is 88888.	Add Attachment
Lori Burgeson	Jul 26, 2013 08:08 AM	Task reassigned to Service Request Desk.	Add Attachment
Lori Burgeson	Jul 26, 2013 08:08 AM	Please get a wou number of the computer for this request	Add Attachment
Bryan Plasker	Jul 25, 2013 04:43 PM	Another monitor is requested in this office. note: Use the best monitor available.	Add Attachment