Service Request Ticket - # 51193

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2013 12:09 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504552 Location PDR

Model P8860/DN Hostname apsc2.wou.edu
Notes 140.211.64.14 Metered Pin:9483 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:4A:ED

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 29, 2013 02:29 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 29, 2013 02:29 PM 
fixed :)
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Megan Thibeault Jul 26, 2013 02:41 PM 
Ref#19130654
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Shandelle Plasker Jul 26, 2013 12:09 PM 
One of the printers in the library is saying it is
jammed when it is not. It will also not print
double sided at this moment.
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