Service Request Ticket

Service Request Information

CONTACT	Name	Hendrickson, Dorothy	Date	Jul 29, 2013 08:27 AM
	Department	Registrar’s Office	Phone	88932
	Location		Email	hendrid@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091289 (opens in a new window)	Bldg/Room	MA 214
	Service Tag	539ZJM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	539ZJM1	Location	Going to PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:DE:3C

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	acarlson11@mail.wou.edu	88925

Entered by	Date	Memo
Alexander Carlson			Email Public
Entered by	Date	Memo
Alexander Carlson	Aug 07, 2014 08:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Alexander Carlson	Aug 07, 2014 08:12 AM	Task reassigned to Alexander Carlson.	Add Attachment
Katie Halvorson	Aug 06, 2014 05:09 PM	Task reassigned to UCS Tech.	Add Attachment
Dyl Karbia	Jul 30, 2013 02:11 PM	Task reassigned to Richard Kavanagh.	Add Attachment
Adam Fyffe	Jul 29, 2013 01:49 PM	Task reassigned to Dyl Karbia.	Add Attachment
Laven Voth	Jul 29, 2013 11:34 AM	Went over and checked, Kate wasn't in and Leonard was busy, said to come back in an hour.	Add Attachment
Craig Reno	Jul 29, 2013 10:45 AM	Task reassigned to UCS Tech.	Add Attachment
Craig Reno	Jul 29, 2013 10:44 AM	Task reassigned to Craig Reno.	Add Attachment
Katie Halvorson	Jul 29, 2013 08:27 AM	Leonard Crawford and Kate Larsen needs Outlook installed on their computer. Their computers are in the registrar's office. You can come in whenever to install and Dorothy is your contact if you need anything. She leaves on Friday for vacation. Leonard WOU 20090541 Kate's is in the box	Add Attachment