Service Request Ticket - # 51209

Service Request Information

CONTACT Name Griffin, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2013 02:11 PM
Department College of Liberal Arts and Sciences Phone 89371
Location Email griffins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101159[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 55NVFQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NVFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007, FileMaker Pro 11 from P0082550 moved to W#20100331 JAN2013 SR49240, **TRANSFERED Acrobat Pro 10 WIN from P0081504 to DAN Clark W#20101159 NOV2013(SR52251)** Adobe Dreamweaver CS6 from P0092391, Adobe Photoshop Elements v12 from P0092391

Wired NIC BC:30:5B:DA:92:F9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Jul 30, 2013 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Jul 30, 2013 01:50 PM 
Synced outlook and gmail
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Adam Fyffe Jul 30, 2013 09:41 AM 
Task reassigned to Adam Fyffe.
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Katie Halvorson Jul 29, 2013 02:11 PM 
He would like Outlook installed on his computer. 
New director over at DEP- Dan Clark...he isn't in
SR yet so I put under Susan's name.

Anytime after lunch tomorrow or Wednesday morning
needs to be done.
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