Service Request Ticket - # 51210

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2013 03:22 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120124[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLGM7V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494, STELLA Save-Disabled V10.0 license from VISA2012003145

Wired NIC 18:03:73:34:89:F6

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 30, 2013 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 30, 2013 02:42 PM 
With series of trouble shooting done on those
machine that are unable to connect to the
internet. I realize that the jack connecter on the
wall were faulty.I spoke with Paul regarding this
and we were able to find out problem. Now the
machine are all connected to the internet.
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Dyl Karbia Jul 30, 2013 11:07 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Jul 29, 2013 03:22 PM 
20120127[Edit Inv]
20120128[Edit Inv]

All of these computer have an error that says
"currently no lon-on servers available"  All these
computers are plugged into the same port and
having the same issues trying to log on.  Tech ran
over on Saturday and couldn't figure it out.  All
the computers are on window-side located in NS
204.  Come see piper if it is locked.  Class in
there in the morning except fridays.
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